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When a Google TV app stops working, check the network and system software, restart the device and confirm which account is signed in. Use the provider’s own help instructions if the problem affects only one app.

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Change your IP location. Set up IPVanish.

Add IPVanish to your viewing setup to choose your connection location and encrypt traffic to its servers. Install it on a supported device, then open your streaming app separately.

Choose a country in IPVanish, connect, then open your streaming app. The service sees the VPN server’s IP location instead of your usual one. That can help you access location-dependent services where your subscription and the provider’s rules allow it, while encrypting traffic between your device and the VPN server.

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How to set up IPVanish for streaming
  1. Check your viewing option. Choose the broadcaster and plan for your event or title from the viewing options above.
  2. Install and sign in. Choose your IPVanish plan, then install the IPVanish app from your device’s app store and sign in. Our Android TV setup guide explains the steps for compatible TV boxes.
  3. Choose a location and connect. Select a server in the country you want to connect through. Wait until IPVanish confirms the connection.
  4. Open your streaming app. Sign in to the broadcaster separately and open the event or title. Your VPN subscription does not include a TV subscription, sports pass or pay-per-view purchase.

Streaming & VPN compatibility →

EntertainmentBox editorial cover: Google TV troubleshooting: check updates, restart and confirm the account
Original editorial cover illustration. EntertainmentBox

Update Google TV before troubleshooting

These update steps apply to Google TV. Older Android boxes and other operating systems have their own update procedures.

  1. Open Settings, System, About, System update, then Check for update.
  2. Install any available update, then try your video again.

Restart and check the account

A restart and an account check are useful early checks when an installed service stops working on Google TV.

  1. Open Settings, System, Restart. Try the video again after the restart.
  2. Under Settings, Accounts & Sign In, check that the selected profile is the one used for the service.

Sources & verification

We use official sources and automated checks to prepare this guide. Availability and prices can change.

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